HaniSeoul

Privacy Policy

Effective Date: January 30, 2026

This translation is for convenience only. The Korean version prevails.

Haniseoul values your privacy and complies with applicable data protection laws.

1. Information We Collect

  • Account Info: Email, name, profile picture.
  • Service Data: AI consultation history (Q&A), access logs, IP address, cookies, device info.
  • Contact Info: Name, email, and inquiry contents.

2. Purpose of Collection

  • To provide and manage the AI Concierge service and verify user identity.
  • To improve AI response quality and analyze data for personalized information.
  • To handle user inquiries and provide support.
  • To offer marketing and event information (with consent).

3. Data Retention

  • Data is normally retained until account deletion, except where law requires longer retention (e.g., payment records for 5 years).

4. Third-Party Sharing

  • We do not share your personal data with third parties without consent, except as required by law.

5. Data Processing Delegation

  • We delegate processing to OpenAI LLC (AI consultation), Google LLC (Analytics/Cloud), AWS (Infrastructure), and Kakao (Auth).

6. Your Rights

  • You have the right to access, modify, or request deletion of your data at any time.

7. Contact Us

  • Data Protection Officer: Jackie Park
  • Email: jackie@haniseoul.com

Contact

jackie@haniseoul.com